Privacy Policy

Effective Date: 1/1/2025

At Your IT Guys ("we," "our," or "us"), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and business information when you interact with our website or use our services. This includes:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Business Information: Business name, address, and other information relevant to our IT support and services.
  • Website Usage Data: IP address, browser type, device information, and browsing activity (such as pages visited and links clicked).

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our IT services, including support, cybersecurity, and infrastructure management.
  • To communicate with you about our services, updates, and promotions.
  • To process payments and fulfill contractual obligations.
  • To monitor and improve the functionality and performance of our website.
  • To comply with legal obligations.

3. How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal and business information. These measures include encryption, firewalls, and secure access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors and service providers who assist us in operating our website, conducting our business, or providing services to you.
  • Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or in response to lawful requests from authorities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that allow us to recognize your preferences and improve website functionality. You can control the use of cookies through your browser settings, but disabling cookies may affect some features of our website.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal data.
  • The right to object to the processing of your personal data.
  • The right to withdraw consent for data processing (where applicable).

To exercise these rights, please contact us at support@youritguys.biz.

8. Your IT Guys SMS Privacy Policy (10DLC Messaging)

At Your IT Guys, we prioritize the privacy of our community members. We are committed to safeguarding the information collected through our Texting and SMS services. This policy outlines the information we collect, how we use it, and your rights and choices regarding this information, ensuring compliance with communication laws and best practices.

Your Rights and Choices

You have the right to:

  • Access, update, or delete the information collected through our Texting and SMS services.
  • If you need assistance, reply "HELP" to any SMS message or contact us here: 321-221-2991 or support@youritguys.biz.
  • Opt-out of receiving messages by replying "STOP" to any SMS message. After opting out, no further messages will be sent.

How to Opt-In for Consent to Receive SMS Messages

Message Frequency and Rate Information

  • Message & Data rates may apply.
  • You will receive up to "30" messages per month, or message frequency may vary based on your preferences or activity.

By opting in to our SMS services, you acknowledge that you have read and agree to these terms in addition to our overall Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and will indicate the date of the most recent revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@youritguys.biz
  • Phone: 321-221-2991
  • Address: 450 S. Orange Ave FL, Orlando, FL 32801